ERP is invaluable for smaller businesses as it allows them to run larger operations without the need for extra personnel.
In particular, ERP offers effective solutions for SME, and it can cover the following:
- Project Management
- Finance
- Inventory Management
- Sales/Order Management
- Customer Relationship Management
- Workflow
- HR / Payroll
For example, when a customer order is placed, it generally takes a paper-based journey from department to department, being handled several times in and out of various trays or inboxes and being re-keyed in various systems with the possibility of facing errors and delays, and with limited information regarding its status. With integrated ERP software, all departments can view and update an order as soon as it is placed. Thus, there will be less handling, less administration time, less room for discrepancies, and best of all, less expenses.
Pre-ordering & queueing system avoids customer’s wait time. With the Pre-ordering system, customers could place an order at an instant and get them delivered in the same instance.